Cold weather rule keeps the heat on

Struggling to pay heating bills? The Cold Weather Rule can help

Minnesota winters can be very cold, which means heating costs go up. If you're having trouble paying your heating bills, there’s help available through the Minnesota Cold Weather Rule (CWR). This rule protects your heat from being turned off during the winter months, from October 1 to April 30.

Who does the Cold Weather Rule apply to?

The CWR applies to residential customers, including renters who pay their own utility bills. However, the rule does not cover fuels like propane, fuel oil, or wood.

If you rely on electric or natural gas service, you can apply for a CWR plan at any time during the winter season.

Can my heat be disconnected in the winter?

Some people believe heat can’t be disconnected in the winter, but this isn’t true. If you don’t pay your heating bill or don’t have a CWR plan, your heat can be shut off. To avoid this, you must set up and follow a CWR payment plan with your utility company.

Sticking to your payment plan is important

Once you’ve agreed to a payment plan, it’s critical to stick to it. If you find you won’t be able to make a scheduled payment, contact your utility company immediately to create a new plan. If you don’t, your utility is not required to offer you additional arrangements.

Can you qualify for a reduced payment plan?

If your household income is below 50% of the state’s median income, you may qualify for a reduced payment plan. With this option, you’ll pay no more than 10% of your income toward your heating bills each month. Even if your income is higher, you might still be eligible for assistance—contact your utility company to learn more.

How to get started

To get help, call your utility company and request a CWR payment plan. All natural gas and electric companies in Minnesota must follow the CWR.

If you and your utility company can’t agree on a plan, you can appeal to the Minnesota Public Utilities Commission within 10 days. They will help you create a plan, and your heat will stay on during the appeal process.

Get help

• Shut-off protection — Minnesota Public Utilities Commission. Minnesota residential utility customers have some protection from utility service shut off all year round. The Cold Weather Rule may prevent utility service from shut off from October 1 to April 30. The Extreme Heat Law can ensure that your electric service is not shut off when summer temperatures reach excessive heat levels.
• Low Income Energy Assistance Program — Minnesota Department of Commerce. The federal Energy Assistance Program helps pay home heating costs and furnace repairs if you qualify. Both renters and homeowners are eligible for the program based on income, household size, fuel type, and usage.