Take an online asynchronous — learn at your own pace — customer service training program. It is free of charge for Minnesota residents. The mobile-friendly program provides frontline workers with basic skill-level customer service training. Upon completing the program, you will receive a certificate of completion and a LinkedIn badge.
The 2023 Minnesota legislative session appropriated funds to create the online customer service training program. This program is a collaborative effort between the UMN Tourism Center, Hospitality Minnesota, Department of Employment and Economic Development, and Explore Minnesota.
Audience
Minnesotans
Cost
Free for Minnesota residents
Language
English
Accommodations
University of Minnesota Extension is committed to providing equal opportunity for participation in all programs, services, and activities. To request accommodations for persons with disabilities, contact Jodie Kaden ([email protected]).
Registration
Start the process to register for the program and verify your Minnesota resident status. Once verified and registered, you'll access the program using Canvas, the University of Minnesota's online learning tool.