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University of Minnesota Extension
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Customer service education in your community

Friday, March 8

Your businesses and residents are the face of your community. Be sure they deliver great service every time. A positive visitor experience in your community can generate positive word-of-mouth, return visits and possibly new residents. It starts with careful community planning and a commitment to deliver great service.

Learn to deliver a training that is fun, effective and affordable! Join us for a one-day train-the-trainer seminar.

You will receive our complete At Your Service curriculum that gives you the tools to deliver a half-day workshop, using scripted content, participant workbook materials, evaluation materials and Powerpoint slides. Use the curriculum to train staff in your local businesses (e.g., lodging, restaurants, retail and attractions) and other community organizations (e.g., schools, hospitals and government offices) to enhance service to both visitors and residents.

Event information

Date(s)
Friday, March 8
Time
8:30 a.m. - 4:00 p.m.
Location
University of Minnesota - Room 120 Coffey Hall
1420 Eckles Ave.
St. Paul, MN 55108
United States
Contact

For more information, please call 612-624-4947.

Cost

$459

Purchase the curriculum and get everything you need to deliver quality customer service training. Use it for multiple workshops in your organization or business. Lunch will also be provided.

Registration

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